ROSY is a support group of Oxford Health Charity, number 1057285. ROSY works under the umbrella of the National Heath Service and using their charitable statutes. ROSY operates in its own right with a Constitution, Bank Account and Committee.
This policy describes how and why ROSY (Respite Nursing for Oxfordshire’s Sick Youngsters) uses your personal information, how we protect your privacy when doing so, and your rights and choices regarding this information. We promise to respect any of your personal information which is under our control and to keep it safe. We aim to be clear when we collect your information about what we will do with it.
We are a small charity with relationships with volunteers, supporters and users, so we use personal information on a day to day basis in order to operate. Our use of personal information allows us to provide the best care we can for our families, past, present and future; provide our service efficiently and fundraise to make money to pay the salaries of nurses who provide respite care for our families, equipment families need, and a counselling service.
This policy is effective from 25th May 2018.
How we collect and store data about you
Our purpose in storing the data and collecting data about individuals is to facilitate the core business of ROSY and to communicate about events being held by ROSY or others fundraising on our behalf. We collect data directly from those we work with in any of the described capacities.
Data about individuals we hold for fundraising purposes will never be passed to third parties except in the case of Gift Aid where details will be passed to HMRC. For families and volunteers we may be required to pass information to third parties in relation to safeguarding matters, regulation or other legislative reasons. Usually we will seek your prior permission to do this. Very occasionally we are not able to.
Once information is no longer current, we keep it for the length of time required by legislation.
Basis for Holding Data
The basis we hold information for fundraising is consent. We only contact those who have asked us to and if we do contact in error we will rectify this as swiftly as possible. For our volunteers and families, the basis of our holding and processing their data is contract. We cannot provide our services without holding personal data we do.
Your personal data is held in a number of ways including the ROSY database, in email systems and is protected from loss, misuse or unauthorised alteration by reasonable precautions such as reasonable building security, encryption, anti-virus software and passwords.
Communications in connection with ROSY may be sent by e-mail. For ease of use and compatibility, communications (other than payments where applicable) will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail unless encrypted is not a fully secure means of communication. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.
If you would like to request, amend, object, correct, remove or update any information we hold about you in our records, then please email us at: firstname.lastname@example.org
If at any time you wish to amend or withdraw consents then you are free to do so by contacting : email@example.com.